How Do We Support You?

Smart Carpet Cleaning franchise owners get the training and support they need to thrive

Franchising with Smart Carpet Cleaning means that you’ll never be alone in your business. From day one and every day after, you will be given all of the tools and resources needed to run and grow a thriving carpet cleaning franchise.

And we know exactly what it takes to help you thrive.

As a Smart Carpet Cleaning franchise owner, you will learn directly from the very people who built Smart Carpet Cleaning into the revolutionary brand it is today. You will receive invaluable hands-on training and ongoing mentorship from our founder Robert Valois, who spent the last several decades perfecting our business model and refining our service offering so that it is both highly scalable and unmatched by the competition. 

“We’re absolutely committed to the success of our franchise owners,” Robert says. “This business has been a 30-year journey for me. I waited to franchise until I was absolutely sure that this business was dialed in, that we could replicate the success we’ve had in this market across the country, and that we could blow the competition away not only in terms of our service offering but also in terms of price. So that’s my commitment to our franchise owners. I’m going to be there every step of the way so that they can build a business that continues to grow and prosper over the long-term.”

What does our training and support look like?

In-person, hands-on training: You will spend up to five days at our corporate headquarters where you will learn how to master every aspect of the business model, including:

  • On-the-job training, where you will learn how to perform our deep cleaning process, first in a controlled, safe classroom setting, and then at actual job sites
  • How to sell Smart Carpet Cleaning services
  • How to implement our marketing strategy
  • How to use our CRM to effectively manage your business
  • How to set realistic goals for your new business

Marketing support: You don’t have to be a marketing genius to franchise with Smart Carpet Cleaning. We provide you with all the marketing materials needed to get the word out about your business and build brand awareness in your market.

Technology support: We provide you with the technology and tools you need to help you grow your business, including a customized CRM Salesforce system for work order management, scheduling, invoicing, account management, marketing functions, field crew mobile platform, and more.

Field support: We will make visits to your business as needed to help ensure that your business is running smoothly and provide you with in-person professional development.

Convenient product ordering: We make ordering cleaning products easy through our exclusive Smart Supply Co. with a low-price guarantee.

Ongoing mentoring: You will get personalized coaching and professional development from founder Robert Valois so that you can become the entrepreneur you know you can be.

“Our culture is built around the success of our franchise owners,” says Gabby Lorenzen, Director of Operations. “We’ve worked hard to develop a comprehensive training program to ensure that our new owners have everything they need to thrive in business. We’ve spent the last several years investing in the training and support infrastructure and being laser-focused on best practices. We’re excited to share what we’ve built with our first wave of owners and watch them build it into something great for themselves and their families in their markets.”

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